FREQUENTLY ASKED QUESTIONS


SUBTITLES AVAILABLE (CLICK CC OR TEXT BUTTON, CHOOSE ENGLISH)

I'M NEW TO SWIMWEAR AND RUNNING MY OWN BUSINESS. DO YOU HAVE ANY TIPS?

Grab our Starter Kit. With that in hand you'll have everything you need to get going.

I'M READY. HOW DO I START? HOW DO I ORDER MY FIRST SAMPLES?

Learn more here

IS YOUR PRODUCTION ETHICAL? SUSTAINABLE?

It's always ethical, and is sustainable when possible. Read more here.

WHAT ARE YOUR PAYMENT TERMS?

50% deposit and 50% before delivery. With PayPal (links to CC also) or bank transfer.

For new clients and your first order we require 100% deposit. This only applies once to your first order with us. With PayPal you have Buyer Protection.

HOW DO I ORDER BULK PRODUCTION?
WHAT ARE YOU MINIMUM ORDER QUANTITIES?

Learn more here

DO YOU MAKE: ACTIVEWEAR

Yes. Visit Bali Active (a division of us)

DO YOU MAKE: MEN'S SWIM

Yes. Learn more here.

WHAT DO YOU NOT OFFER?

Kids swim, young adult swim, plus size swim, dance wear, lingerie, sleepwear, costumes, dresses, outfits, crochet, silk, satin, lace, neoprene, laser cut, raw cuts, embroidery, embellishment or any other non swim-products made out of lycra.

MINIMUM ORDER QUANTITIES
MOQs FOR SAMPLES? MOQs for PRINTS?

No MOQs.

MOQs FOR BULK?

At 500 pcs (250 sets) and up you get standard prices for bulk production. You can order less, but will pay a bit extra. If you order large quantities, we give you discounts.

MOQ per style/color/print is 20pcs. MOQ per size is 5pcs.

You can start small and grow with us.

MOQ FOR RE-ORDERS (BULK)

200pcs - if you re-order same styles within 6 months with no surcharge. If using stock fabrics and stock hardware (no print) we can re-make 200pcs in just 2 weeks.

Learn more about MOQs with infographics

HOW DOES IT WORK WITH ORDERING FULL ROLLS OF CARVICO OR JL? WHAT IF NOT ALL FABRIC IS USED IN MY ORDER?

All fabrics that are purchased in rolls by you (not our stock) are pre-paid fully by you and the value will be used as a deposit for your bulk order using the fabric. If you use all the fabric then all the value is credited to your order - everything is like usual. If you however choose to save some fabric or not use it all, let's say half a roll (35 meters), that means you have fabric that is left in our warehouse that we keep for future orders. When you later use that fabric we will credit the value for that next order.

Example: You've placed a total order of $10,000 and in this bulk production we are using your saved fabric rolls at value of $3000 - then that amount will be deducted from order so remaining is $7000.

WHAT SHOULD I BUDGET FOR MY SWIM LINE?

Learn more here

HOW LONG TO PRODUCE (LEAD TIMES)?

Samples: 1-3 weeks* (Ready Design)
Samples: 4-8 weeks* (Custom Design)
Bulk production 6-8 weeks*

Shipping: 4-5 business days worldwide (DHL)

Full cycle (start to finish)
2-4 months* (Ready Design)
4-6 months* (Custom Design)

When using imported fabrics add 3-4 weeks on timeline to allow ship time depending which fabric.

*Current conditions apply to all lead times including fabric availability, current load, holidays and other variables. Lead times will be confirmed by sales to you directly at order times.

WHAT FILE FORMAT FOR CAD DO YOU WORK WITH?

DXF and DGS

IS BULK PRODUCTION A MUST IF I SAMPLE?

No. There’s no obligation to produce bulk even if you sample with us. You also own your patterns that we develop for you.

WHAT ARE YOUR TERMS & CONDITIONS?

Read our T&C

HOW ARE MY DESIGNS SAFE?

In our Terms & Conditions we have a segment about Confidentiality (NDA) which protects your Intellectual Property (IP) such as information about you, your business and your designs. You can read our full T&C here.

WHO ARE YOUR CLIENTS?

Aligned with our T&Cs we do not disclose names, design or any information. But on our homepage and our Google Maps we have a few reviews from our clients who chose to share their experiences working with us. Broadly we value in privacy and integrity. We manufacture for 100+ labels worldwide, majority in North America, Australia and Europe but we have clients all over. Most we've helped launch and they have grown with us over the years, but we've also taken on established brands wanting to shift their manufacturing to us.

CAN WE VISIT YOU IN BALI?

Of course. We have our factory, office and sample room at our main HQ in Canggu/Berawa. It's 10min from Seminyak, and is the place to be at the moment - full of trendy cafes, hip beach clubs, stunning villas and so on. We can give you some tips. Welcome!